UK GDPR Data Protection Policy
MISSION STATEMENT
The Friendlytutors & Educational Consultancy (FTEC) Limited is committed to providing a
personalised educational experience that identifies and responds to the circumstances and needs
of each individual child or young person. In doing so it enables them to progress academically and
become successful learners through the reengagement of the young person with education.
EQUALITIES STATEMENT
All who work at the Friendlytutors & Educational Consultancy (FTEC) Limited are committed to the
celebration of diversity, and the challenging of disadvantage and discrimination, in all its forms.
These values are explicit to the ethos of the Friendlytutors & Educational Consultancy (FTEC)
Limited and embedded into all our policies and practice.
Last reviewed: September 2024
To be reviewed: August 2025
Data Protection officer | Joe Adat jadat@friendlytutors.co.uk Tel: 07985138926 |
Approved by Board of Directors | September 2024 |
Contents:
Statement of intent
- Legal framework
- Applicable data
- Principles
- Accountability
- Data protection officer (DPO)
- Lawful processing
- Consent
- The right to be informed
- The right of access
- The right to rectification
- The right to erasure
- The right to restrict processing
- The right to data portability
- The right to object
- Automated decision making and profiling
- Privacy by design and privacy impact assessments
- Data breaches
- Data security
- Publication of information
- CCTV and photography
- Data retention
- DBS data
- Policy review
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
Statement of intent
Friendlytutors & Educational Consultancy (FTEC) Limited is required to keep and process
certain information about staff, students, parents, and other individuals collected, stored, and
processed in accordance with UK data protection law. UK GDPR
FTEC may, from time to time, be required to share personal information about its staff or
students with other organisations, mainly the LA, schools and educational bodies, and
potentially children’s services.
This policy is in place to ensure all staff and shareholders are aware of their responsibilities
and outlines how FTEC complies with the following core principles of the UK GDPR.
Organisational methods for keeping data secure are imperative, and FTEC believes that it is
good practice to keep clear practical policies, backed up by written procedures.
This policy complies with the requirements set out in the UK GDPR, which will come into effect
on 25 May 2018. The government have confirmed that the UK’s decision to leave the EU will
not affect the commencement of the UK GDPR.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk. - Legal framework
1.1. This policy has due regard to legislation, including, but not limited to the
following:
The UK General Data Protection Regulation (UK GDPR) – – the EU UK GDPR was
incorporated into UK legislation, with some amendments, by The Data Protection,
Privacy and Electronic Communications (Amendments etc) (EU Exit) Regulations
2020
Data Protection Act 2018 (DPA 2018)
- It is based on guidance published by the Information Commissioner’s
Office (ICO) on the UK GDPR - It also reflects the ICO’s code of practice for the use of surveillance
cameras and personal information. - The Freedom of Information Act 2000
- In addition, this policy complies with regulation 5 of the Education (Pupil
Information) (England) Regulations 2005, which gives parents the right of
access to their child’s educational record. - The Freedom of Information and Data Protection (Appropriate Limit and
Fees) Regulations 2004 - FTEC Standards and Framework Act 1998
1.2. This policy will also have regard to the following guidance: - Information Commissioner’s Office (2017) ‘Overview of the General Data
Protection Regulation (UK GDPR)’ - Information Commissioner’s Office (2017) ‘Preparing for the General Data
Protection Regulation (UK GDPR) 12 steps to take now’
1.3. This policy will be implemented in conjunction with the following other school
policies: - Online Safety Policy
- Freedom of Information Policy
- CCTV Policy
- Applicable data
2.1. For the purpose of this policy, personal data refers to information that relates
to an identifiable, living individual, including information such as an online
identifier, e.g. an IP address. The UK GDPR applies to both automated
personal data and to manual filing systems, where personal data is accessible
according to specific criteria, as well as to chronologically ordered data and
pseudonymised data, e.g. key-coded.
2.2. Sensitive personal data is referred to in the UK GDPR as ‘special categories
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of personal data’, which are broadly the same as those in the Data Protection
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
Act (DPA) 1998. These specifically include the processing of genetic data,
biometric data and data concerning health matters. - Principles
3.1. In accordance with the requirements outlined in the GDPR, personal data will
be:
- Processed lawfully, fairly and in a transparent manner in relation to
individuals. - Collected for specified, explicit and legitimate purposes and not further
processed in a manner that is incompatible with those purposes; further
processing for archiving purposes in the public interest, scientific or
historical research purposes or statistical purposes shall not be
considered to be incompatible with the initial purposes. - Adequate, relevant and limited to what is necessary in relation to the
purposes for which they are processed. - Accurate and, where necessary, kept up-to-date; every reasonable step
must be taken to ensure that personal data that are inaccurate, having
regard to the purposes for which they are processed, are erased or
rectified without delay. - Kept in a form which permits identification of data subjects for no longer
than is necessary for the purposes for which the personal data are
processed; personal data may be stored for longer periods, insofar as the
personal data will be processed solely for archiving purposes in the public
interest, scientific or historical research purposes or statistical purposes,
subject to implementation of the appropriate technical and organisational
measures required by the UK GDPR in order to safeguard the rights and
freedoms of individuals. - Processed in a manner that ensures appropriate security of the personal
data, including protection against unauthorised or unlawful processing
and against accidental loss, destruction, or damage, using appropriate
technical or organisational measures.
3.2. The UK GDPR also requires that “the controller shall be responsible for, and
able to demonstrate, compliance with the principles”.
- Accountability
4.1. FTEC will implement appropriate technical and organisational measures to
demonstrate that data is processed in line with the principles set out in the UK
GDPR.
4.2. FTEC will provide comprehensive, clear and transparent privacy policies.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
4.3. Records of activities relating to higher risk processing will be maintained, such
as the processing of special categories data or that in relation to criminal
convictions and offences.
4.4. Internal records of processing activities will include the following:
- Name and details of the organisation.
- Purpose(s) of the processing
- Description of the categories of individuals and personal data
- Retention schedules
- Categories of recipients of personal data
- Description of technical and organisational security measures
- Details of transfers to third countries, including documentation of the
transfer mechanism safeguards in place
4.5. FTEC will implement measures that meet the principles of data protection by
design and data protection by default, such as: - Data minimisation.
- Pseudonymisation.
- Transparency.
- Allowing individuals to monitor processing.
- Continuously creating and improving security features.
4.6. Data protection impact assessments will be used, where appropriate.
- Data protection officer (DPO)
5.1. A DPO will be appointed in order to:
- Inform and advise FTEC and its employees about their obligations to
comply with the UK GDPR and other UK data protection laws. - Monitor FTEC’s compliance with the UK GDPR and other laws, including
managing internal data protection activities, advising on data protection
impact assessments, conducting internal audits, and providing the
required training to staff members.
5.2.
5.3. The DPO will report to the highest level of management at FTEC, which is the
Management Committee.
5.4. The DPO will operate independently and will not be dismissed or penalised for
performing their task.
5.5. Sufficient resources will be provided to the DPO to enable them to meet their
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
UK GDPR obligations.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
- Lawful processing
6.1. The legal basis for processing data will be identified and documented prior to
data being processed.
6.2. Under the UK GDPR, data will be lawfully processed under the following
conditions:
- The consent of the data subject has been obtained.
- Processing is necessary for:
— Compliance with a legal obligation.
— The performance of a task carried out in the public interest or in the
exercise of official authority vested in the controller.
— For the performance of a contract with the data subject or to take
steps to enter into a contract.
— Protecting the vital interests of a data subject or another person.
— For the purposes of legitimate interests pursued by the controller or a
third party, except where such interests are overridden by the
interests, rights or freedoms of the data subject. (This condition is not
available to processing undertaken by FTEC in the performance of
its tasks.)
6.3. Sensitive data will only be processed under the following conditions: - Explicit consent of the data subject unless reliance on consent is
prohibited by EU or Member State law. - Processing carried out by a not-for-profit body with a political,
philosophical, religious or trade union aim provided the processing relates
only to members or former members (or those who have regular contact
with it in connection with those purposes) and provided there is no
disclosure to a third party without consent. - Processing relates to personal data manifestly made public by the data
subject. - Processing is necessary for:
— Carrying out obligations under employment, social security or social
protection law, or a collective agreement.
— Protecting the vital interests of a data subject or another individual
where the data subject is physically or legally incapable of giving
consent.
— The establishment, exercise or defence of legal claims or where
courts are acting in their judicial capacity.
— Reasons of substantial public interest on the basis of Union or
Member State law which is proportionate to the aim pursued and
which contains appropriate safeguards.
— The purposes of preventative or occupational medicine, for
assessing the working capacity of the employee, medical diagnosis,
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
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- Consent
the provision of health or social care or treatment or management of
health or social care systems and services on the basis of Union or
Member State law or a contract with a health professional.
— Reasons of public interest in the area of public health, such as
protecting against serious cross-border threats to health or ensuring
high standards of healthcare and of medicinal products or medical
devices.
— Archiving purposes in the public interest, or scientific and historical
research purposes or statistical purposes in accordance with Article
89(1).
7.1. Consent must be a positive indication. It cannot be inferred from silence,
inactivity or pre-ticked boxes.
7.2. Consent will only be accepted where it is freely given, specific, informed and an
unambiguous indication of the individual’s wishes.
7.3. Where consent is given, a record will be kept documenting how and when
consent was given.
7.4. FTEC ensures that consent mechanisms meet the standards of the UK GDPR.
Where the standard of consent cannot be met, an alternative legal basis for
processing the data must be found, or the processing must cease.
7.5. Consent accepted under the DPA will be reviewed to ensure it meets the
standards of the UK GDPR; however, acceptable consent obtained under the
DPA will not be reobtained.
7.6. Consent can be withdrawn by the individual at any time.
7.7. Where a child is under the age of 16 [or younger if the law provides it (up to the
age of 13)], the consent of parents will be sought prior to the processing of their
data, except where the processing is related to preventative, or counselling
services offered directly to a child. - The right to be informed.
8.1. The privacy notice supplied to individuals in regard to the processing of their
personal data will be written in clear, plain language which is concise,
transparent, easily accessible and free of charge.
8.2. If services are offered directly to a child, FTEC will ensure that the privacy notice
is written in a clear, plain manner that the child will understand.
8.3. In relation to data obtained both directly from the data subject and not obtained
directly from the data subject, the following information will be supplied within
the privacy notice:
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
- The identity and contact details of the controller (and where applicable, the
controller’s representative) and the DPO. - The purpose of, and the legal basis for, processing the data.
- The legitimate interests of the controller or third party.
- Any recipient or categories of recipients of the personal data.
- Details of transfers to third countries and the safeguards in place.
- The retention period of criteria used to determine the retention period.
- The existence of the data subject’s rights, including the right to:
— Withdraw consent at any time.
— Lodge a complaint with a supervisory authority. - The existence of automated decision making, including profiling, how
decisions are made, the significance of the process and the consequences.
8.4. Where data is obtained directly from the data subject, information regarding
whether the provision of personal data is part of a statutory or contractual
requirement, as well as any possible consequences of failing to provide the
personal data, will be provided.
8.5. Where data is not obtained directly from the data subject, information regarding
the categories of personal data that FTEC holds, the source that the personal
data originates from and whether it came from publicly accessible sources, will
be provided.
8.6. For data obtained directly from the data subject, this information will be supplied
at the time the data is obtained.
8.7. In relation to data that is not obtained directly from the data subject, this
information will be supplied: - Within one month of having obtained the data.
- If disclosure to another recipient is envisaged, at the latest, before the
data are disclosed. - If the data are used to communicate with the individual, at the latest,
when the first communication takes place.
- The right of access
9.1. Individuals have the right to obtain confirmation that their data is being
processed.
9.2. Individuals have the right to submit a subject access request (SAR) to gain
access to their personal data in order to verify the lawfulness of the processing.
9.3. FTEC will verify the identity of the person making the request before any
information is supplied.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
9.4. A copy of the information will be supplied to the individual free of charge;
however, FTEC may impose a ‘reasonable fee’ to comply with requests for
further copies of the same information.
9.5. Where a SAR has been made electronically, the information will be provided in
a commonly used electronic format.
9.6. Where a request is manifestly unfounded, excessive or repetitive, a reasonable
fee will be charged.
9.7. All fees will be based on the administrative cost of providing the information.
9.8. All requests will be responded to without delay and at the latest, within one
month of receipt.
9.9. In the event of numerous or complex requests, the period of compliance will be
extended by a further two months. The individual will be informed of this
extension and will receive an explanation of why the extension is necessary,
within one month of the receipt of the request.
9.10. Where a request is manifestly unfounded or excessive, FTEC holds the right to
refuse to respond to the request. The individual will be informed of this decision
and the reasoning behind it, as well as their right to complain to the supervisory
authority and to a judicial remedy, within one month of the refusal.
9.11. In the event that a large quantity of information is being processed about an
individual, FTEC will ask the individual to specify the information the request is
in relation to. - The right to rectification
10.1. Individuals are entitled to have any inaccurate or incomplete personal data
rectified.
10.2. Where the personal data in question has been disclosed to third parties, FTEC
will inform them of the rectification where possible.
10.3. Where appropriate, FTEC will inform the individual about the third parties that
the data has been disclosed to.
10.4. Requests for rectification will be responded to within one month; this will be
extended by two months where the request for rectification is complex.
10.5. Where no action is being taken in response to a request for rectification, FTEC
will explain the reason for this to the individual and will inform them of their right
to complain to the supervisory authority and to a judicial remedy. - The right to erasure
11.1. Individuals hold the right to request the deletion or removal of personal data
where there is no compelling reason for its continued processing.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
11.2. Individuals have the right to erasure in the following circumstances:
- Where the personal data is no longer necessary in relation to the purpose
for which it was originally collected/processed - When the individual withdraws their consent
- When the individual objects to the processing and there is no overriding
legitimate interest for continuing the processing - The personal data was unlawfully processed.
- The personal data is required to be erased in order to comply with a legal
obligation. - The personal data is processed in relation to the offer of information
society services to a child.
11.3. FTEC has the right to refuse a request for erasure where the personal data is
being processed for the following reasons: - To exercise the right of freedom of expression and information
- To comply with a legal obligation for the performance of a public interest
task or exercise of official authority - For public health purposes in the public interest
- For archiving purposes in the public interest, scientific research, historical
research, or statistical purposes - The exercise or defense of legal claims
11.4. As a child may not fully understand the risks involved in the processing of data
when consent is obtained, special attention will be given to existing situations
where a child has given consent to processing and they later request erasure
of the data, regardless of age at the time of the request.
11.5. Where personal data has been disclosed to third parties, they will be informed
about the erasure of the personal data, unless it is impossible or involves
disproportionate effort to do so.
11.6. Where personal data has been made public within an online environment,
FTEC will inform other organisations who process the personal data to erase
links to and copies of the personal data in question.
- The right to restrict processing.
12.1. Individuals have the right to block or suppress FTEC’s processing of personal
data.
12.2. In the event that processing is restricted, FTEC will store the personal data, but
not further process it, guaranteeing that just enough information about the
individual has been retained to ensure that the restriction is respected in future.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
12.3. FTEC will restrict the processing of personal data in the following
circumstances:
- Where an individual contests the accuracy of the personal data,
processing will be restricted until FTEC has verified the accuracy of the
data. - Where an individual has objected to the processing and FTEC is
considering whether their legitimate grounds override those of the
individual - Where processing is unlawful, and the individual opposes erasure
and requests restriction instead. - Where FTEC no longer needs the personal data, but the individual
requires the data to establish, exercise or defend a legal claim.
12.4. If the personal data in question has been disclosed to third parties, FTEC will
inform them about the restriction on the processing of the personal data, unless
it is impossible or involves disproportionate effort to do so.
12.5. FTEC will inform individuals when a restriction on processing has been lifted.
- The right to data portability
13.1. Individuals have the right to obtain and reuse their personal data for their own
purposes across different services.
13.2. Personal data can be easily moved, copied or transferred from one IT
environment to another in a safe and secure manner, without hindrance to
usability.
13.3. The right to data portability only applies in the following cases:
- To personal data that an individual has provided to a controller
- Where the processing is based on the individual’s consent or for the
performance of a contract - When processing is carried out by automated means
13.4. Personal data will be provided in a structured, commonly used and machinereadable form.
13.5. FTEC will provide the information free of charge.
13.6. Where feasible, data will be transmitted directly to another organisation at the
request of the individual.
13.7. FTEC is not required to adopt or maintain processing systems which are
technically compatible with other organisations.
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13.8. In the event that the personal data concerns more than one individual, FTEC
will consider whether providing the information would prejudice the rights of any
other individual.
13.9. FTEC will respond to any requests for portability within one month.
13.10. Where the request is complex, or a number of requests have been received,
the timeframe can be extended by two months, ensuring that the individual is
informed of the extension and the reasoning behind it within one month of the
receipt of the request.
13.11. Where no action is being taken in response to a request, FTEC will, without delay
and at the latest within one month, explain to the individual the reason for this
and will inform them of their right to complain to the supervisory authority and
to a judicial remedy.
- The right to object
14.1. FTEC will inform individuals of their right to object at the first point of
communication, and this information will be outlined in the privacy notice and
explicitly brought to the attention of the data subject, ensuring that it is
presented clearly and separately from any other information.
14.2. Individuals have the right to object to the following:
- Processing based on legitimate interests or the performance of a task in
the public interest. - Direct marketing
- Processing for purposes of scientific or historical research and statistics.
14.3. Where personal data is processed for the performance of a legal task or
legitimate interests: - An individual’s grounds for objecting must relate to his or her particular
situation. - FTEC will stop processing the individual’s personal data unless the
processing is for the establishment, exercise or defense of legal claims,
or, where FTEC can demonstrate compelling legitimate grounds for the
processing, which override the interests, rights and freedoms of the
individual.
14.4. Where personal data is processed for direct marketing purposes: - FTEC will stop processing personal data for direct marketing
purposes as soon as an objection is received. - FTEC cannot refuse an individual’s objection regarding data that is
being processed for direct marketing purposes.
14.5. Where personal data is processed for research purposes:
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk. - The individual must have grounds relating to their particular situation in
order to exercise their right to object. - Where the processing of personal data is necessary for the performance
of a public interest task, FTEC is not required to comply with an
objection to the processing of the data.
14.6. Where the processing activity is outlined above, but is carried out online,
FTEC will offer a method for individuals to object online.
- Automated decision making and profiling.
15.1. Individuals have the right not to be subject to a decision when:
- It is based on automated processing, e.g. profiling.
- It produces a legal effect or a similarly significant effect on the individual.
15.2. FTEC will take steps to ensure that individuals are able to obtain human
intervention, express their point of view, and obtain an explanation of the
decision and challenge it.
15.3. When automatically processing personal data for profiling purposes, FTEC will
ensure that the appropriate safeguards are in place, including: - Ensuring processing is fair and transparent by providing meaningful
information about the logic involved, as well as the significance and the
predicted impact. - Using appropriate mathematical or statistical procedures.
- Implementing appropriate technical and organisational measures to enable
inaccuracies to be corrected and minimise the risk of errors. - Securing personal data in a way that is proportionate to the risk to the
interests and rights of the individual and prevents discriminatory effects.
15.4. Automated decisions must not concern a child or be based on the processing
of sensitive data, unless: - FTEC has the explicit consent of the individual.
- The processing is necessary for reasons of substantial public interest on
the basis of Union/Member State law.
- Privacy by design and privacy impact assessments
16.1. FTEC will act in accordance with the UK GDPR by adopting a privacy by design
approach and implementing technical and organisational measures which
demonstrate how FTEC has considered and integrated data protection into
processing activities.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
16.2. Data protection impact assessments (DPIAs) will be used to identify the most
effective method of complying with FTEC’s data protection obligations and
meeting individuals’ expectations of privacy.
16.3. DPIAs will allow FTEC to identify and resolve problems at an early stage, thus
reducing associated costs and preventing damage from being caused to
FTEC’s reputation which might otherwise occur.
16.4. A DPIA will be carried out when using new technologies or when the processing
is likely to result in a high risk to the rights and freedoms of individuals.
16.5. A DPIA will be used for more than one project, where necessary.
16.6. High risk processing includes, but is not limited to, the following:
- Systematic and extensive processing activities, such as profiling
- Large scale processing of special categories of data or personal data
which is in relation to criminal convictions or offences. - The use of CCTV.
16.7. FTEC will ensure that all DPIAs include the following information: - A description of the processing operations and the purposes
- An assessment of the necessity and proportionality of the processing in
relation to the purpose - An outline of the risks to individuals
- The measures implemented in order to address risk
16.8. Where a DPIA indicates high risk data processing, FTEC will consult the ICO
to seek its opinion as to whether the processing operation complies with the UK
GDPR.
- Data breaches
17.1. The term ‘personal data breach’ refers to a breach of security which has led to
the destruction, loss, alteration, unauthorised disclosure of, or access to,
personal data.
17.2. The headteacher will ensure that all staff members are made aware of, and
understand, what constitutes a data breach as part of their CPD training.
17.3. Where a breach is likely to result in a risk to the rights and freedoms of
individuals, the relevant supervisory authority will be informed.
17.4. All notifiable breaches will be reported to the relevant supervisory authority
within 72 hours of FTEC becoming aware of it.
17.5. The risk of the breach having a detrimental effect on the individual, and the
need to notify the relevant supervisory authority, will be assessed on a case-
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
by-case basis.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
17.6. In the event that a breach is likely to result in a high risk to the rights and
freedoms of an individual, FTEC will notify those concerned directly.
17.7. A ‘high risk’ breach means that the threshold for notifying the individual is higher
than that for notifying the relevant supervisory authority.
17.8. In the event that a breach is sufficiently serious, the public will be notified
without undue delay.
17.9. Effective and robust breach detection, investigation and internal reporting
procedures are in place at FTEC, which facilitate decision-making in relation to
whether the relevant supervisory authority or the public need to be notified.
17.10. Within a breach notification, the following information will be outlined:
- The nature of the personal data breach, including the categories and
approximate number of individuals and records concerned. - The name and contact details of the DPO.
- An explanation of the likely consequences of the personal data breach
- A description of the proposed measures to be taken to deal with the
personal data breach. - Where appropriate, a description of the measures taken to mitigate any
possible adverse effects.
17.11. Failure to report a breach when required to do so may result in a fine, as well
as a fine for the breach itself.
- Data security
18.1. Confidential paper records will be kept in a locked filing cabinet, drawer or safe,
with restricted access.
18.2. Confidential paper records will not be left unattended or in clear view anywhere
with general access.
18.3. Digital data is coded, encrypted or password-protected, both on a local hard
drive and on a network drive that is regularly backed up off-site.
18.4. Where data is saved on removable storage or a portable device, the device will
be kept in a locked filing cabinet, drawer or safe when not in use.
18.5. Memory sticks will not be used to hold personal information unless they are
password-protected and fully encrypted.
18.6. All electronic devices are password-protected to protect the information on the
device in case of theft.
18.7. Where possible, FTEC enables electronic devices to allow the remote
blocking or deletion of data in case of theft.
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www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.
18.8. Staff and governors will not use their personal laptops or computers for school
purposes.
18.9. All necessary members of staff are provided with their own secure login and
password, and every computer regularly prompts users to change their
password.
18.10. Emails containing sensitive or confidential information are password-protected
if there are unsecure servers between the sender and the recipient.
18.11. Circular emails to parents are sent blind carbon copy (bcc), so email addresses
are not disclosed to other recipients.
18.12. When sending confidential information by fax, staff will always check that the
recipient is correct before sending.
18.13. Where personal information that could be considered private or confidential is
taken off the premises, either in electronic or paper format, staff will take extra
care to follow the same procedures for security, e.g. keeping devices under lock
and key. The person taking the information from FTEC premises accepts full
responsibility for the security of the data.
18.14. Before sharing data, all staff members will ensure:
- They are allowed to share it.
- That adequate security is in place to protect it.
- Who will receive the data has been outlined in a privacy notice.
18.15. Under no circumstances are visitors allowed access to confidential or personal
information. Visitors to areas of FTEC containing sensitive information are
supervised at all times.
18.16. The physical security of FTEC’s buildings and storage systems, and access to
them, is reviewed on an annual basis. If an increased risk in
vandalism/burglary/theft is identified, extra measures to secure data storage
will be put in place.
18.17. FTEC takes its duties under the UK GDPR seriously and any unauthorised
disclosure may result in disciplinary action.
18.18. FTEC business manager (SBM) is responsible for continuity and recovery
measures are in place to ensure the security of protected data.
- Publication of information
19.1. FTEC will not publish any personal information, including photos, on its website
without the permission of the affected individual.
19.2. When uploading information to FTEC website, staff are considerate of any
metadata or deletions, which could be accessed in documents and images on
the site.
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk. - CCTV and photography
20.1. FTEC understands that recording images of identifiable individuals constitutes
processing personal information, so it is done in line with data protection
principles.
20.2. FTEC notifies all students, staff and visitors of the purpose for collecting CCTV
images via notice boards, letters and email.
20.3. Cameras are only placed where they do not intrude on anyone’s privacy and
are necessary to fulfil their purpose.
20.4. All CCTV footage will be kept for between one and three months for security
purposes; each Head of Provision is responsible for keeping the records secure
and allowing access.
20.5. FTEC will always indicate its intentions for taking photographs of students and
will retrieve permission before publishing them.
20.6. Images captured by individuals for recreational/personal purposes, and videos
made by parents for family use, are exempt from the UK GDPR. - Data retention
21.1. Data will not be kept for longer than is necessary.
21.2. Unrequired data will be deleted as soon as practicable.
21.3. Some educational records relating to former students or employees of FTEC
may be kept for an extended period for legal reasons, but also to enable the
provision of references or academic transcripts.
21.4. Paper documents will be shredded or pulped, and electronic memories
scrubbed clean or destroyed, once the data should no longer be retained. - DBS data
22.1. All data provided by the DBS will be handled in line with data protection
legislation; this includes electronic communication.
22.2. Data provided by the DBS will never be duplicated.
22.3. Any third parties who access DBS information will be made aware of the data
protection legislation, as well as their responsibilities as a data handler. - Policy review
23.1. This policy is reviewed annually.
23.2. Please read this policy with;
- Document Retention Policy
Registered address: 65 The Broadway, London E15 4BQ. Registered in England & Wales: Company no. 14595380. Website:
www.friendlytutors.co.uk; Email: contact@friendlytutors.co.uk.